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Most of our services are billable to insurance . If you are paying out-of -pocket, below is a listing of our private pay rates.  You may also use your HSA or FSA to cover the  cost of therapy, co-payments or deductibles.  


Initial Private Pay Intake Session     $185.00/hour  

One Hour Private Pay Session           $170.00/hour                    
2 hour Private Pay Session                   $340.00/2 hours

Report Writing                                            $170.00/hour

Assessment Review                                  $170.00/hour

​Late Cancel/No Show                              $90.00


* A Therapy hour consists of 50-55 minutes of face-to-face, virtual or tele-therapy time with the therapist.


Insurance claims are processed at standard therapy rates that differ from the fee-for-service rates  
and are subject to adjustments based on the contracted rates set forth by specific insurance plans and policies.

Payment Options


There are several options for payment for therapy services.

  • If you are using your insurance we will also conduct a verification of benefits. However each client is responsible for insurance benefit coverages and expected to pay for services not covered by your insurance provider. 
  • We accept cash payments, checks, debit cards, HSA's, flex savings accounts and major credit cards. We obtain an active credit card or health savings card at the time of registration and keep it on file in our Secure HIPAA compliant scheduling and billing system called Therasoft.  
  • Any out-of-pocket payments are due to the end of each session. Payments will be take via the payment card we keep on file, and a receipt provided for your records.  
  • Client who are paying out of pocket (private pay) for services may submit for reimbursement through their insurance company.  Private pay services are strictly billed as fee-for-service sessions; therefore MNCCC or your therapist is not required to complete a mental health assessment, diagnose a mental health disorder, or provide a CPT code (code used for submitting insurance claims) for any private pay sessions.  



Insurance Coverage

We are an in-network providers for the following insurance carriers:

  • Blue Cross Blue Shield 
  • Medicaid (Medical Assistance)​
  • Aetna ​​
  • Hennepin Health
  • U Care
  • Health Partners
  • Cigna
  • Anthem 


We also accept:

  • Private Pay/Out-of-Pocket Payments
  • Health or Flex Savings Accounts


We are out-of-network with:

  • Optum 
  • United Behavioral Health
  • Medica 
  • Medicare 


We provide clients who are paying privately or out-of-pocket a Good Faith Estimate of expected charges you will accrue while attending therapy. Our rates are listed above. The GFE details as best as possible the charges for each scheduled session or sessions. If you have any questions about what your out-of-pocket charges will be for your therapy sessions, please let us know. We are happy to help.


CLAIMS  AND BILLING QUESTIONS:
If you have specific questions about your account balance, insurance claims, payments or a recent statement please contact our Clinic Manager Heidi Bartoo  at 763-400-7475 x2 or send an e-mail to heidi@mn-ccc.com. Heidi will be happy to assist you!

Cash vs. Insurance: What clients need to understand.

It is important to understand a few issues when choosing to use your insurance for mental health
services. When seeking psychotherapy services at any clinic, and submitting these services to your
insurance company, they will be forming a record of your status and treatment, just like a medical
record. That means that in order for insurance to cover this treatment, there must be an illness, or
mental health disorder that is diagnosed and reported to the insurance company, just like a medical issue diagnosed by a doctor, demonstrating a reason for the treatment. When paying cash for psychotherapy sessions, there is more confidentiality in the sense that insurance companies do not have access to your records. 

KEY DIFFERENCE: Privately paid / cash therapy does not require you to be diagnosed with a mental health illness and provides more confidentiality than sessions paid by insurance.


CANCELLATIONS AND MISSED APPOINTMENTS POLICY

The client is expected to attend each scheduled session on time.  A minimum of 24 hours’ notice is required for rescheduling or canceling an appointment. For example if an appointment is scheduled for 3:00 pm on a Tuesday, notice must be given by 3:00 pm on Monday at the absolute latest. Note that if your appointment is on a Monday, the cancellation needs to be provided no later than the prior Friday, by your appointment time, to be considered proper 24-hour notice.  You can cancel your appointment by calling the office or notifying your therapist directly via e-mail or by phone. If  you have arranged with your therapist to have recurring appointments, all recurring appointments will stay in the calendar. Therefore please call the office or your therapist if you choose to cancel future appointments to avoid additional no-show charges. 

 FREQUENT CANCELLATIONS


Frequent cancellations/no shows  (3 or more in 6 months or 2 consecutive) may result in the termination of treatment.  If there are frequent cancelled/missed sessions, your therapist reserves the right to remove all standing appointments and inform those clients they will only be allowed to schedule same-day appointments going forward.

FEES FOR NO-SHOWS & LATE CANCELLATIONS

No-Show Fees:  Anytime you fail to attend a scheduled appointment without giving at minimum a  24 hour notice of cancellation, you will be charged $90 for the no-show session. The credit card information or other payment information you previously provided will be used to process this payment. Per your signed informed consent, you have consented to this policy. Three or more no-show sessions within a 6-month period, or 2 consecutive no-show sessions may result in termination of therapy.

 Late Cancellation Fees:  Any session that is missed by canceling less than 24 hours in advance will be charged a $90.00 fee. You will be charged even if the cancellation is work related and even if you rescheduled the appointment. The credit card information you previously provided will be used to process this payment. By providing us with your credit card information or booking an appointment, you consent to this policy. Three or more late canceled sessions within a 6-month period, or 2 consecutive late cancelled sessions may result in termination of therapy.

 WHEN THE NO-SHOW/LATE CANCEL FEE IS WAIVED

The only exception to this cancellation policy is in the event of a serious or contagious illness or emergency.  Work issues do not constitute emergencies. This cancellation policy also applies even if missing the appointment was an unintentional act. In the event of prohibitive weather, please make arrangements to conduct the session on the phone or virtually via tele-health. 

Medical Assistance Clients: Please note that your therapist cannot charge you or your insurance for missed sessions or late cancellations. Because of this, three or more late cancellations for MA clients within a six-month period or two consecutive missed sessions will result in immediate discharge and referral elsewhere. 

Thank you in advance for respecting our Cancellation and Missed Appointment Policy. 

Our Services


Contact us to schedule at:

763-400-7475 X1

OR

Click the REGISTER ONLINE button below to complete our online registration form. Once received, we will contact you to schedule an appointment!


 

 


Maple Grove Office 

Arbor Lakes

7835 Main Street N. #220

 Maple Grove, MN  55369 

 (o) 763.400.7475
(f) 763.400.7473

Rates, Insurance & Payments

Edina Office

Londonderry Office Park

5780 Lincoln Drive #250

Edina, MN 55436

(o) 763.400.7475

(f) 763.400.7473